Leading estate agent review site, AllAgents is calling for more agents to respond to their online reviews, particularly their 1* and 2* reviews.
They have revealed that only 25% of agents currently do this which could be a real negative as more vendors and buyers doing online research before working with an agent.
Alongside better customer service, AllAgents director, Martin McKenzie claims that responding to your AllAgent reviews also has a positive effect on your Google search position.
You can read more on this story from The Negotiator here.
