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Alison Platt, CEO, Countrywide: how to provide better service in a bigger market
Undoubtedly, one of the most highly anticipated sessions at this year’s Negotiator Conference was the keynote from Alison Platt, CEO of Countrywide. Using Countrywide’s extensive bank of data to tell a human story, she brought PropTech trends and personal experiences together to give Countrywide’s view of the UK housing market in 2017 and beyond. Although her topic was ambitious, the fundamental message was of individualism: that an empathetic approach has never been more relevant to the property industry.
Read moreThe Negotiator Conference 2017: stats, facts and anecdotes from the first morning
From high profile politicians to the founders of disruptive startups, The Negotiator Conference’s speakers are covering the full breadth of talking points facing the property industry in 2017 and beyond. Here are some of the most notable stats, facts and anecdotes from the day so far.
Read moreClocks going back: what this means for estate agents
If there's one thing that's good about getting an extra hour in bed, it's literally everything... Or so we thought.
Read moreTenant fee ban: 3 cashflow ideas letting agents will love
In one of his (always brilliant) weekly newsletters, Property Academy's Peter Knight recently discussed the different reactions to the tenant fee ban.
Read moreHow to boost a property's value by 21% (and it only takes an hour)
Last month, AXA revealed how a neglectful attitude to photography can seriously harm the perception of a property in the eyes of the public. Bad photography was linked to homes loitering on the market, and eventually reaching a much lower sale price - ouch. Luckily, it only takes a little TLC to avoid that.
Read more5 reasons to sell a home in the summer
We've got something you'll definitely want to share with your sellers. Now the General Election is over (and that guy you've not seen in years stops filling your Facebook feed with his weird political views), we're going into what could be 2017's best season for moving house. Edward Norman (left), partner at Surrey estate agent Roger Coupe is a major advocate for the 'Summer Sell'. Here, he brings together his top reasons why you and your sellers should act now.
Read more"I am Purplebricks' no. 1 fan," says estate agency mentor Christopher Watkins
You might know him as one of the most outspoken mentors in the business. Christopher Watkin's videos and opinions about online estate agencies are passionate to say the least. After he'd raised a few eyebrows around FocalAgent HQ, we thought it was time to catch up with the man himself and find out exactly what he thinks of the marketing landscape for UK estate agency.
Read morePitcher this: pubs fall outside the top 10 priorities for home buyers
Estate agents: what are your buyers looking for? According to new research released today, connectivity - both in terms of technology and infrastructure - is topping the wishlist. Movers, it would seem, are starting to value 'connection, connection, connection' over 'location, location, location'. But what does this mean for sellers?
Read moreBranding through customer service: 16 direct quotes from the Feefo Property Debate
As we’ve blogged before, word of mouth recommendations are the holy grail for any estate agent. In yesterday’s #FeefoPropertyDebate, eMoov revealed that nearly a quarter of its monthly revenue comes from its ‘refer a friend’ scheme, which has no direct associated costs. “A customer-centric policy is incredibly cost-effective in comparison to other advertising mediums,” says eMoov’s James Lockett.
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